We offer a wide range of on-site consulting services and concierge management to luxury residential properties. 

For properties requiring full-concierge management, we deliver unique programs tailored to each client’s exact needs. In addition to hiring and training of personnel, our service offerings include: 

• Resident greetings and guest pre-announcements

• On-site vendor and contractor personnel monitoring and property rules enforcement

• Package and dry-cleaning receipt, notification and retrieval

• Maintenance documentation and resolution

• Scheduling of move in/out, deliveries and contractor appointments

• Contractor/vendor service call coordination

• Grocery delivery

• Transportation scheduling, including car service

• Service provider recommendations

• Housekeeping service recommendations

• Auto-detailing recommendations

For properties that manage their own concierge programs in-house, we offer an array of consulting services designed to improve overall consistency and service delivery. Services include current program assessment and recommendations, policy and procedure enhancement, custom training, support and off-hours inspectional services.