We offer a wide range of on-site consulting services and concierge management to luxury residential properties. 

For properties requiring full-concierge management, we deliver unique programs tailored to each client’s exact needs. In addition to hiring and training of personnel, our service offerings include: 

  • Resident greetings and guest pre-announcements
  • On-site vendor and contractor personnel monitoring, and property rules      enforcement    
  • Package and dry-cleaning receipt, notification and retrieval
  • Maintenance documentation and resolution
  • Scheduling of move in/out, deliveries and contractor appointments
  • Contractor/vendor service call coordination
  • Grocery delivery
  • Transportation scheduling, including car service
  • Service provider recommendations
  • Housekeeping service recommendations
  • Auto-detailing recommendations

For properties that manage their own concierge programs in-house, we offer an array of consulting services designed to improve overall consistency and service delivery. Services include current program assessment and recommendations, policy and procedure enhancement, custom training, support and off-hours inspectional services.